Q: Where are you located?
A: Our address is 1122 Aster Avenue, Ste. J., Sunnyvale, CA 94086
Q: How can I contact you?
Q: Is your winery open for public tastings?
Q: What types of wine do you make?
A: Our wines include Cabernet Sauvignon, Merlot, Pinot Noir, Petite Sirah varietals, plus Meritage and Trefoil red wine blends. We source grapes from vineyards in Northern California, primarily in the Santa Cruz Mountains AVA.
Q: I have previously purchased wines - how do I update my online account?
Q: What states can you ship to?
A: Currently we only are licensed to ship wine via UPS to addresses in California. However, you may purchase wines from anywhere - just make sure you have a California business or home in your shipping address. We can hold your order at the winery for later pickup, if desired. If you are visiting the San Francisco Bay Area / Silicon Valley and would like to visit us please use our contact form.
Q: How do I know my credit card information is secure?
A: You can shop at www.threearcheswinery.com with confidence. We have partnered with Nexternal for our online shopping service. Nexternal uses the latest in Secure Socket Layer (SSL) technology during order processing and within the order management system. All credit cards are encrypted within the database itself. Nexternal also uses a third party security auditing company, TrustGuard, which scans the Nexternal network daily looking for vulnerabilities. For credit card processing, we partner with Authorize.Net, a leading payment gateway, to accept credit cards securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.
The company adheres to strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
www.threearcheswinery.com is registered with the Authorize.Net Verified Merchant Seal program.